Integrated Management System (ISM)
On January 1, 2021, company management implemented Integrated Management System according to the international standards EN ISO 9001 – Quality Management System, EN ISO 14001 – Environmental Management System and ISO/IEC 27001 – Information Security Management System. During 2021, we expanded the Integrated Management System with a Service Management System according to ISO/IEC 20000-1. Introduction of an Integrated Management System is a strategic decision for the company, which will contribute to improving performance of the company and provide a solid basis for its sustainable development.
Task of the Integrated Management System is to combine all related aspects of management into one system for easier management, evaluation and operation.
Management of the company expects from a functioning Integrated Management System systematic control of environmental behavior, information security management, service management and measurable increase in quality of products, services, productivity of all employees.