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Bentley SELECT - Support Process announcement

2/13/2009

In an effort to simplify service requests and improve support experience, effective February 16, 2009, all support issues from SELECT subscribers will be routed through SELECT Services Online via the Service Ticket Manager.Please verify that you have a valid SELECT ID and password. In case that your ID and password are incorrect, don't hesitate to contact us.
Effective from stated date, Bentley Technical Support Group will discontinue the use of email to initiate NEW support requests. If you have used support@bentley.com and licensing@bentley.com to initiate a support issue in the past, it will be fulfilled without disruption.


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